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  • Terms of Service and Acceptable Use Policies

    Any and all use of this
    service is subject to the following terms and conditions:

    It shall be the
    responsibility of the customer to maintain the secrecy and security of their
    account password at all times. The password will be required to facilitate any
    changes or requests for information regarding the account, and must be
    carefully protected by the customer. No passwords will be disclosed by
    telephone, postal letter or other means, except in person with sufficient and
    acceptable confirmation of ID of specific account holder only.

    All invoices are posted
    on the 1st day of each month and due by the 15th, and subject to automatic
    system disconnect if balance remains unpaid 5 days following the due date. If
    you are paying by check or money order, it is your responsibility to get
    payment to us on time. Invoices are sent directly to the account holder by
    e-mail and are also available online. It shall be customer‘s responsibility to
    regularly read the statement online or by e-mail. If payment is not received by
    the due date, a late fee may be added. Payments may be made by check, cash or
    credit card, and may be made online or delivered directly to the office by
    postal mail or in person.

    If you choose to pay for
    your account with a credit card, it is your responsibility to notify the
    billing department of any changes regarding your payment method, including (but
    not limited to) changing to another method of payment, informing us of a new
    card number, or providing a new expiration date.

    Postal invoices are also
    available with a $3 additional mailing and handling fee per invoice.

    Any checks or eChecks
    returned for any reason will be subject to a returned check fee of $25.00 and
    the payment removed from the account. Any check not taken care of may be
    submitted to proceedings of collection or prosecution as allowed by law.

    If you wish to cancel
    your account, the account holder may cancel by phone, email or postal letter.
    Your account password will be required to cancel or make any changes to the
    account. If you prepay for multiple months and choose to cancel your account,
    your service will not be terminated until the end of your prepaid term, or the
    account may be converted to monthly for the billing term and payments credited
    toward the monthly charges. We will not issue refunds for periods of past
    service, only unused portions of your current term may be refunded.

    DISCLAIMERS AND
    LIMITATION OF LIABILITY

    Internet and
    Communication Associates of Northern Missouri, LLC provides high-speed Internet
    service for the convenience of its users on an “as is,” “as
    available” basis without warranties of any kind, either expressed or
    implied, including but not limited to warranties of title, implied warranties
    of merchantability or fitness for a particular purpose, non-infringement,
    security or accuracy. Internet and Communication Associates of Northern
    Missouri, LLC, its affiliates, employees, and other representatives do not
    warrant that the services will be uninterrupted or error-free; nor do they make
    any warranty as to the results that may be obtained from the use of the
    services provided by Internet and Communication Associates of Northern
    Missouri, LLC or as to the accuracy, reliability, or currency of any
    information content, service, or merchandise provided through the use of the
    services. No oral advice or written information given by Internet and Communication
    Associates of Northern Missouri, LLC or its affiliates, employees, and other
    representatives, shall create a warranty; nor shall user rely on any such
    information or advice.

    Neither Internet and
    Communication Associates of Northern Missouri, LLC nor any other party involved
    in the creation, production, or distribution of services provided, be liable
    for any direct, indirect, incidental, special, or consequential damages that
    result from the use of or inability to use services provided by Internet and Communication
    Associates of Northern Missouri, LLC, including but not limited to reliance by
    a User on any information obtained from use of any services that result from
    mistakes, omissions, interruptions, deletion of files or email, errors,
    defects, viruses, delays in operation or transmission, or any failure of
    performance, whether or not resulting from acts of God, communications failure,
    theft, destruction, or other sources of impairment.

    We reserve the right to
    terminate or refuse service to anyone, at any time, for any reason. The
    policies contained within may change at any time without notice. It is the
    customer’s responsibility to note any changes as they are made. Violations of
    these Terms of Service or Acceptable Use Policies will result in temporary or
    permanent suspension of the customer’s account as deemed necessary by Internet
    and Communication Associates of Northern Missouri, LLC. By logging in to your
    account you agree to these terms and condition of use, if these terms are not
    acceptable you may cancel at any time.

    Acceptable Use Policies

    The customer is responsible for all
    communications via and all use of services provided by Internet and
    Communication Associates of Northern Missouri, LLC. The following constitute
    Violations of Internet and Communication Associates of Northern Missouri, LLC
    Acceptable Use Policy:

    IT SHALL CONSTITUTE A VIOLATION OF ACCEPTABLE USE POLICY to use the services
    provided by Internet and Communication Associates of Northern Missouri, LLC to
    publish, post, distribute or disseminate defamatory, infringing, obscene or
    other unlawful material or information via services provided by Internet and
    Communication Associates of Northern Missouri, LLC, or violate any applicable
    local, state, national or international law either intentionally or
    unintentionally.

    IT SHALL CONSTITUTE A VIOLATION OF ACCEPTABLE USE POLICY to use services
    provided by Internet and Communication Associates of Northern Missouri, LLC to
    threaten, harass, stalk, abuse or otherwise violate the legal rights (including
    rights of privacy and publicity) of others.

    IT SHALL CONSTITUTE A
    VIOLATION OF ACCEPTABLE USE POLICY to intercept or attempt to intercept E-mail,
    attempt to access the accounts of others, or attempt to penetrate the security
    measures of Internet and Communication Associates of Northern Missouri, LLC
    whether or not the intrusion resulted in corruption or loss of data. This
    includes, but is not limited to, intentionally seeking information on,
    obtaining copies of, or modifying files, email or other data, or passwords
    belonging to other users without permission.

    IT SHALL CONSTITUTE A VIOLATION OF ACCEPTABLE USE POLICY to send Internet
    email, or cause to be sent to or through Internet and Communication Associates
    of Northern Missouri, LLC’s network that makes use of or contains invalid or
    forged headers, invalid or non-existent domain names or other means of
    deceptive addressing. Similarly, email that is relayed through a third party’s
    mail server without the permission of that third party, or which employs
    similar technologies to hide or obscure the source of the email is
    unauthorized.

    IT SHALL CONSTITUTE A VIOLATION OF ACCEPTABLE USE POLICY to violate Copyright
    or Trademark Infringement, to upload, email or post files that contain software
    or other material protected by intellectual property laws, rights of privacy or
    publicity, copyright, trademark, patent, trade secret or any other applicable
    law unless you own or control the rights thereto or have received all necessary
    consents.

    IT SHALL CONSTITUTE A
    VIOLATION OF ACCEPTABLE USE POLICY to use services provided by Internet and
    Communication Associates of Northern Missouri, LLC to make fraudulent offers to
    sell or buy products, items, or services or to advance any type of financial
    scam such as “pyramid schemes”, “Ponzi schemes” or
    “chain letters” or other similar schemes.

    IT SHALL CONSTITUTE A VIOLATION OF ACCEPTABLE USE POLICY to use services
    provided by Internet and Communication Associates of Northern Missouri, LLC in
    a manner that adversely affects the availability of its resources to other
    users including unauthorized security probing activities or other attempts to
    evaluate the security integrity of a network or host system without permission.
    Including but not limited to port scanning, network attacks, and the
    intentional or willful transmission of viruses or virus hoaxes.

    IT SHALL CONSTITUTE A
    VIOLATION OF ACCEPTABLE USE POLICY to transmit or receive any information,
    language or data of a lewd, offensive, improper, indecent or adult nature
    through the Internet and Communication Associates of Northern Missouri, LLC’s
    by any means at any time, or to attempt to transmit or receive material of this
    nature through email, file upload or any other means when using, contacting a
    user, or through any system of Internet and Communication Associates of
    Northern Missouri, LLC .

    IT SHALL CONSTITUTE A
    VIOLATION OF ACCEPTABLE USE POLICY to transmit Unsolicited/Bulk Email: Sending
    E-mail to users for any purpose other than personal communication, including
    but not limited to, transmit unsolicited commercial or bulk email, advertise or
    offer to sell goods or services to other users is expressly prohibited.

    IT SHALL CONSTITUTE A VIOLATION OF ACCEPTABLE USE POLICY to resell these
    services. Reselling any services of Internet and Communication Associates of
    Northern Missouri, LLC without express prior written authorization from same is
    prohibited.

    Violations of any of these
    Terms of Service or Acceptable Use Policies may result in temporary or
    permanent suspension of the customer’s account as deemed necessary by
    Internet and Communication Associates of Northern Missouri, LLC.